Support

Questions

I paid on another device. How do I get Showpage Pro back?

Open Showpage, go to Settings and tap Restore Purchases. Make sure you're signed in to the App Store with the same Apple Account you used to subscribe. One subscription covers iPhone, iPad and Mac.

How do I cancel my subscription?

Subscriptions are managed by Apple, so you cancel them in Apple's settings:

• iPhone or iPad: open the Settings app, tap your name, then Subscriptions, then Showpage, then Cancel Subscription.
• Mac: open the App Store app, click your name at the bottom left, then Account Settings, and next to Subscriptions click Manage.

Cancel at least 24 hours before the end of the current period (or the free trial) to avoid the next charge. You keep Pro until the period ends. In Showpage, Settings ▸ Manage Subscription takes you there too while you're subscribed. Deleting the app does not cancel a subscription.

How do I get a refund?

Apple handles all payments, so refunds go through Apple: visit reportaproblem.apple.com, sign in, and choose "Request a refund". We can't see or refund App Store payments ourselves.

Where does the show information come from?

All show, episode, cast and schedule data and all pictures come from TVmaze, a community-built TV database, used under the CC BY-SA 4.0 license. If something is wrong or missing (a cast member, an air date), it can be fixed on TVmaze, and Showpage will show the fix after it next refreshes. You can still email us and we'll pass it along.

Why don't I see a next episode for a show I pinned?

TVmaze hasn't announced one yet. That's normal between seasons and for some daily shows. Pinned shows check again whenever you open Pinned or pull down to refresh.

What's free and what's Pro?

Free: 20 different show pages and up to 5 pins, with no time limit. Pro ($2.99 a month or $19.99 a year, with a one-week free trial) removes both limits.

Is my data private?

Yes. No account, no ads, no tracking, and your pins and searches stay on your device. See the Privacy Policy.

Supported devices

• iPhone with iOS 17 or later
• iPad with iPadOS 17 or later
• Mac with macOS 14 Sonoma or later

We support the current version of Showpage from the App Store. If something isn't working, please update to the latest version first.